{"id":3223,"date":"2023-03-31T20:24:00","date_gmt":"2023-03-31T19:24:00","guid":{"rendered":"http:\/\/midnightblue-snail-644681.hostingersite.com\/?p=2028"},"modified":"2023-03-31T20:24:00","modified_gmt":"2023-03-31T19:24:00","slug":"escriure-un-email-professional-es-tot-un-repte","status":"publish","type":"post","link":"https:\/\/mariamunozroca.com\/ca\/escriure-un-email-professional-es-tot-un-repte\/","title":{"rendered":"Escriure un email professional \u00e9s tot un repte"},"content":{"rendered":"

Vull felicitar els participants del curs \u201cComunicaci\u00f3 professional\u201d de la Cambra de Barcelona per la seva humilitat, involucraci\u00f3 i energia! Ens reunim per reflexionar sobre els nostres emails i aconseguir ser memorables a la nostra comunicaci\u00f3 escrita.<\/span><\/p>\n

Per qu\u00e8 \u00e9s important professionalitzar els nostres emails?<\/strong> Perqu\u00e8 l'email \u00e9s el canal m\u00e9s utilitzat a la nostra feina.<\/span><\/p>\n

Segons la consultora McKinsey, invertim el 28% de la nostra jornada a llegir i escriure emails. Per aix\u00f2, \u00e9s crucial assegurar-nos que llegim i comprenem els correus electr\u00f2nics que rebem. I, sobretot, que escrivim els nostres correus electr\u00f2nics professionalment.<\/span><\/p>\n

Qu\u00e8 \u00e9s un email professional?<\/strong><\/span><\/p>\n

Un correu electr\u00f2nic personalitzat, estructurat i emp\u00e0tic.<\/span><\/p>\n

Escrivim email breus i concrets? Gestionem adequadament les emocions que provoquen els nostres emails? Interpretem correctament els emails dels nostres clients?<\/span><\/p>\n

La clau \u00e9s l'escriptura conscient. Aturar, respirar i escriure.<\/span><\/p>\n

Al m\u00e8tode EPR<\/strong>, recomano 3 passos per a l'escriptura dels nostres correus electr\u00f2nics:<\/span><\/p>\n

    \n
  1. E<\/strong>= Empatitzar<\/span><\/li>\n
  2. P<\/strong>= Prioritzar<\/span><\/li>\n
  3. R<\/strong>= Resumir.<\/span><\/li>\n<\/ol>\n
      \n
    1. \u00a0<\/strong>Empatitzar<\/strong> vol dir tenir sempre present el perfil del nostre destinatari. Adequar-nos al vostre estil de comunicaci\u00f3. Un mateix tema necessita ser expressat de manera diferent en funci\u00f3 del nostre interlocutor, tamb\u00e9 en la comunicaci\u00f3 escrita. Quin tipus de relaci\u00f3 tenim amb el nostre destinatari? Informal, formal? El coneixem personalment? Mantenim una relaci\u00f3 de molts anys? \u00c9s una persona racional o emocional? No envieu un email sense anticipar-ne l'efecte\u2026<\/span><\/li>\n
    2. Prioritzar <\/strong>la informaci\u00f3 m\u00e9s rellevant. El que \u00e9s important sempre a l'inici perqu\u00e8 moltes vegades llegim \u201cen diagonal\u201d i anem perdent informaci\u00f3 a mesura que avancem en la lectura. Tamb\u00e9 apliquem aqu\u00ed la regla \u201cmenys \u00e9s m\u00e9s\u201d. Recordeu mantenir el focus i limitar la vostra comunicaci\u00f3 a 3 missatges, com a m\u00e0xim.<\/span><\/li>\n
    3. Resumir <\/strong>ajuda el nostre destinatari a refor\u00e7ar el missatge principal. Quin \u00e9s l'objectiu del nostre correu electr\u00f2nic? Concreta qu\u00e8 necessites, quan i per qu\u00e8.<\/span><\/li>\n<\/ol>\n

      Despr\u00e9s de llegir aquest post, potser et preguntis per un altre canal escrit: el WhatsApp. Com sabeu, va guanyant for\u00e7a al terreny laboral. Tamb\u00e9 hem de parar atenci\u00f3 i ser conscients que projectem tamb\u00e9 la nostra imatge professional a trav\u00e9s del text, de la nostra fotografia de perfil, de les emoticones\u2026 Molt aviat ens focalitzarem al WhatsApp.<\/span><\/p>\n

      De moment, us convido a repassar els vostres 3 darrers emails i reflexionar. Estic satisfet\/da? S\u00f3n breus, directes, estructurats i emp\u00e0tics?<\/span><\/p>","protected":false},"excerpt":{"rendered":"

      \u00a1Quiero felicitar a los participantes del curso \u201cComunicaci\u00f3n profesional\u201d de la Cambra de Barcelona por su humildad, involucraci\u00f3n y energ\u00eda! Nos reunimos para reflexionar sobre nuestros emails y conseguir ser memorables en nuestra comunicaci\u00f3n escrita. \u00bfPor qu\u00e9 es importante profesionalizar nuestros emails? Porque el email es el canal m\u00e1s utilizado en nuestro trabajo. Seg\u00fan la […]<\/p>\n","protected":false},"author":1,"featured_media":3224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[187],"tags":[],"class_list":["post-3223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicacion-escrita"],"_links":{"self":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/posts\/3223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/comments?post=3223"}],"version-history":[{"count":0,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/posts\/3223\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/media\/3224"}],"wp:attachment":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/media?parent=3223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/categories?post=3223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/tags?post=3223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}