{"id":3497,"date":"2015-02-24T20:25:38","date_gmt":"2015-02-24T19:25:38","guid":{"rendered":"https:\/\/mariamunozroca.wordpress.com\/?p=110"},"modified":"2015-02-24T20:25:38","modified_gmt":"2015-02-24T19:25:38","slug":"elogi-a-lelogi","status":"publish","type":"post","link":"https:\/\/mariamunozroca.com\/ca\/elogi-a-lelogi\/","title":{"rendered":"Elogi a l&#039;Elogi"},"content":{"rendered":"<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><a href=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor3.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-114 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor3.jpg?w=300\" alt=\"flor3\" width=\"300\" height=\"198\" title=\"\"><noscript><img decoding=\"async\" class=\"alignnone size-medium wp-image-114 lazyload\" src=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor3.jpg?w=300\" alt=\"flor3\" width=\"300\" height=\"198\" title=\"\"><\/noscript><\/a><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Avui vull compartir amb tots vosaltres un correu electr\u00f2nic que vaig rebre ahir. M&#039;ho va enviar una participant d&#039;una sessi\u00f3 d&#039;entrenament titulada Atenci\u00f3 Excepcional al Client. \u00c9s un elogi. I per descomptat jo li he respost donant-li les gr\u00e0cies i demanant perm\u00eds per compartir el seu email.<\/span><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><strong><span style=\"font-family:Calibri, sans-serif;font-size:small;\">M&#039;agradaria plantejar la reflexi\u00f3 seg\u00fcent: Quan elogiem\u2026. qui gaudeix m\u00e9s, qui rep l&#039;elogi o qui ho fa? <\/span><\/strong><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><strong><span style=\"font-family:Calibri, sans-serif;font-size:small;\">I segona reflexi\u00f3 Amb quina freq\u00fc\u00e8ncia haur\u00edem d&#039;elogiar?<\/span><\/strong><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Hola Maria!<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Abans de res, et vull agrair com m&#039;est\u00e0s ajudant tant en la meva vida personal com laboral. En fer-me veure el gran potencial que puc arribar a tenir ia inspirar-me en moltes bones idees que aquests dies se m&#039;estan acudint.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">T&#039;estar\u00e0s preguntant a qu\u00e8 \u00e9s degut tot aix\u00f2\u2026 doncs s\u00ed! M&#039;he llegit el teu llibre! M&#039;ha enganxat des del principi i ho he llegit amb un somriure a la cara gaireb\u00e9 tot el temps. A m\u00e9s, \u00e9s tan f\u00e0cil de comprendre, que fa que et motivis encara m\u00e9s. Permet-me que em guardi la resta de comentaris sobre el llibre per aquest divendres quan ens veiem en algun dels descansos o si et ve de gust en finalitzar prenent un caf\u00e8 (jo convido, per\u00f2 a canvi veus pensant qu\u00e8 escriur\u00e0s quan et demani que m&#039;ho firmis<span class=\"Apple-converted-space\">\u00a0<\/span><span style=\"font-family:Wingdings;\">J<\/span>).<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Vull compartir amb tu els primers passos que he fet i que vull fer.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>1r pas: He parlat amb el meu director perqu\u00e8 em doni l&#039;oportunitat de poder pregar en p\u00fablic. Li he explicat que \u00e9s un punt que necessito millorar i que per aix\u00f2 tinc practicar Qu\u00e8 et sembla?<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>2n pas: Gr\u00e0cies en part al teu llibre, m&#039;he adonat que la meva \u201cpor esc\u00e8nica\u201d la provoca la meva inseguretat i la meva inseguretat, a la poca preparaci\u00f3. No disposar de formaci\u00f3 acad\u00e8mica em fa sentir inferior a la resta, a m\u00e9s he perdut moltes nocions b\u00e0siques i de vegades comet fins i tot faltes ortogr\u00e0fiques. Per\u00f2\u2026 m&#039;he posat les piles! M&#039;he comprat un llibre de cultura general per a adults on t&#039;ensenyen des del m\u00e9s b\u00e0sic per refrescar-ho TOT. Si se t&#039;acudeix algun altre llibre o algun exercici que pugui fer per millorar en aquest aspecte, t&#039;ho agrair\u00e9.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>3r pas: Qu\u00e8 et sembla si aquest divendres, faig una petita entrada\/presentaci\u00f3, de manera que vam veure a la sessi\u00f3 1? El titularia una cosa aix\u00ed com\u2026 \u201cRecordem junts la sessi\u00f3 anterior\u201d i t&#039;he adjuntat la primera versi\u00f3 de la meva flor mental <\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Espero ansiosa la teva resposta.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Una salutaci\u00f3,<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;font-size:small;\"><a href=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor2.jpg\">\u00a0<\/a><\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>Hoy quiero compartir con todos vosotros un email que recib\u00ed ayer. Me lo envi\u00f3 una participante de una sesi\u00f3n de entrenamiento titulada \u00abAtenci\u00f3n Excepcional al Cliente\u00bb. Es un elogio. Y por supuesto yo le he respondido d\u00e1ndole las gracias y pidi\u00e9ndole permiso para compartir su email. Me gustar\u00eda plantear la siguiente reflexi\u00f3n: Cuando elogiamos&#8230;. \u00bfqui\u00e9n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5],"tags":[],"class_list":["post-3497","post","type-post","status-publish","format-standard","hentry","category-sin-categorizar"],"_links":{"self":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/posts\/3497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/comments?post=3497"}],"version-history":[{"count":0,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/posts\/3497\/revisions"}],"wp:attachment":[{"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/media?parent=3497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/categories?post=3497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mariamunozroca.com\/ca\/wp-json\/wp\/v2\/tags?post=3497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}