{"id":3497,"date":"2015-02-24T20:25:38","date_gmt":"2015-02-24T19:25:38","guid":{"rendered":"https:\/\/mariamunozroca.wordpress.com\/?p=110"},"modified":"2015-02-24T20:25:38","modified_gmt":"2015-02-24T19:25:38","slug":"praise-to-praise","status":"publish","type":"post","link":"https:\/\/mariamunozroca.com\/en\/praise-to-praise\/","title":{"rendered":"Praise to Praise"},"content":{"rendered":"<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><a href=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor3.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-114 lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor3.jpg?w=300\" alt=\"flower3\" width=\"300\" height=\"198\" title=\"\"><noscript><img decoding=\"async\" class=\"alignnone size-medium wp-image-114 lazyload\" src=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor3.jpg?w=300\" alt=\"flower3\" width=\"300\" height=\"198\" title=\"\"><\/noscript><\/a><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Today I want to share with all of you an email I received yesterday. It was sent to me by a participant in a training session titled \u201cExceptional Customer Service.\u201d It&#039;s a compliment. And of course I responded by thanking him and asking for permission to share his email.<\/span><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><strong><span style=\"font-family:Calibri, sans-serif;font-size:small;\">I would like to propose the following reflection: When we praise\u2026. Who enjoys it more, the one who receives the praise or the one who does it? <\/span><\/strong><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><strong><span style=\"font-family:Calibri, sans-serif;font-size:small;\">And second reflection: How often should we praise?<\/span><\/strong><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">Hello Maria!<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">First of all, I want to thank you for how much you are helping me both in my personal and work life. In making me see the great potential that I can have and in being inspired by many good ideas that are occurring to me these days.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">You may be wondering what all this is about... well yes! I have read your book! It had me hooked from the beginning and I read it with a smile on my face almost the entire time. Plus, it&#039;s so easy to understand, which makes you even more motivated. Allow me to save the rest of the comments about the book for this Friday when we see each other during one of the breaks or if you feel like having a coffee at the end (I invite you, but in exchange you think about what you will write when I ask you to sign it).<span class=\"Apple-converted-space\">\u00a0<\/span><span style=\"font-family:Wingdings;\">J.<\/span>).<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">I want to share with you the first steps I have taken and what I want to take.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>1st step: I have spoken with my director to give me the opportunity to pray in public. I have explained to him that it is a point that I need to improve and that to do so I have to practice. What do you think?<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>2nd step: Thanks in part to your book, I have realized that my \u201cstage fright\u201d is caused by my insecurity and lack of preparation. Not having academic training makes me feel inferior to the rest, I have also lost many basic notions and sometimes I even make spelling mistakes. But... I&#039;ve got my act together! I bought a general culture book for adults where they teach you from the basics to refresh EVERYTHING. If you can think of any other books or exercises that I can do to improve in this aspect, I would appreciate it.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u2013\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>3rd step: What do you think if this Friday, I make a small entry\/presentation, with what we saw in session 1? I would title it something like\u2026 \u201cLet&#039;s remember the previous session together\u201d and I have attached the first version of my mental flower <\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0 0 0 36pt;text-align:left;color:#212121;text-transform:none;text-indent:-18pt;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">I eagerly await your response.<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">\u00a0<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><em><span style=\"font-family:Calibri, sans-serif;font-size:small;\">All the best,<\/span><\/em><\/div>\n<div style=\"font:15px\/normal wf_segoe-ui_normal, 'Segoe UI', 'Segoe WP', Tahoma, Arial, sans-serif;margin:0;text-align:left;color:#212121;text-transform:none;text-indent:0;letter-spacing:normal;word-spacing:0;white-space:normal;font-size-adjust:none;font-stretch:normal;background-color:#ffffff;\"><span style=\"font-family:Calibri, sans-serif;font-size:small;\"><a href=\"http:\/\/mariamunozroca.com\/\/wp-content\/uploads\/2015\/02\/flor2.jpg\">\u00a0<\/a><\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>Hoy quiero compartir con todos vosotros un email que recib\u00ed ayer. Me lo envi\u00f3 una participante de una sesi\u00f3n de entrenamiento titulada \u00abAtenci\u00f3n Excepcional al Cliente\u00bb. Es un elogio. Y por supuesto yo le he respondido d\u00e1ndole las gracias y pidi\u00e9ndole permiso para compartir su email. Me gustar\u00eda plantear la siguiente reflexi\u00f3n: Cuando elogiamos&#8230;. \u00bfqui\u00e9n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5],"tags":[],"class_list":["post-3497","post","type-post","status-publish","format-standard","hentry","category-sin-categorizar"],"_links":{"self":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/3497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/comments?post=3497"}],"version-history":[{"count":0,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/3497\/revisions"}],"wp:attachment":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/media?parent=3497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/categories?post=3497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/tags?post=3497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}