{"id":5469,"date":"2024-05-31T18:57:24","date_gmt":"2024-05-31T17:57:24","guid":{"rendered":"http:\/\/midnightblue-snail-644681.hostingersite.com\/?p=5469"},"modified":"2024-05-31T19:11:50","modified_gmt":"2024-05-31T18:11:50","slug":"%f0%9f%94%94-you-lead-difficult-conversations-or-avoid-them","status":"publish","type":"post","link":"https:\/\/mariamunozroca.com\/en\/%f0%9f%94%94-you-lead-difficult-conversations-or-avoid-them\/","title":{"rendered":"\ud83d\udd14 Do you lead difficult conversations or avoid them?"},"content":{"rendered":"
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I want to begin this post by expressing my most sincere gratitude to the entire health team at the hospitals of the CSAPG<\/a>. \ud83d\ude4f
In our sessions at Regional Hospital of l'Alt Pened\u00e8s<\/a> and Sant Camil Residency Hospital<\/a> I have confirmed the interest and involvement of the entire nursing team in \u201ctaking care of people.\u201d Congratulations on your commitment!

In the words of one of the participants, @Toni, this course helps us "take care of the people who care", improve relationships between colleagues and also, very importantly, take care of ourselves.
In the healthcare world, difficult conversations arise frequently: with our teams, with patients, with our peers.

Did you know that leading them assertively can make a big difference?
In our workshop, we have explored the methodology HANDLE<\/a>: Assertiveness<\/a> Without<\/a> Anxiety<\/a>, a powerful tool to approach these conversations in a constructive and effective way:
How?
1. Balancing rational and emotional communication \u2696\ufe0f
2. Preparing each conversation objectively, studying the environment and personalizing based on each interlocutor, prioritizing dialogue \ud83d\udcac
3. Paying attention to details and seeking a win-win relationship, beneficial for all parties involved \ud83d\udc65

We have practiced 3 basic skills:
1. \ud83d\udd04Assertiveness<\/a>: Stress, fear of consequences and lack of self-control often prevent us from facing these situations. He I respect<\/a> bidirectional<\/a> It's the key.
2. \u2764\ufe0f Empathy<\/a> balanced<\/a>: Ultra empathy blocks us. Maintaining emotional distance helps us be more effective.
3.\ud83d\udcab Trust<\/a> in people: avoid prejudices, focus on the present and accept and understand mistakes. And as the twin sister of trust, Self-confidence<\/a>.

From now on, let's think that Lead<\/a> a<\/a> Conversation<\/a> Difficult<\/a> is ours Challenge<\/a> and always gives us Benefits<\/a>.

A pleasure to share these two days with all of you, Team! CSAPG<\/a>!
Thank you for all the learning, for the trust and for your positivism.
See you soon!
#Thank you<\/a> <\/a>Esperanza Gimeno Solsona<\/a> \u2728CSAPG<\/a>
#Difficult Conversations<\/a>
#You enjoyCommunicating<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Quiero comenzar este post expresando mi m\u00e1s sincero agradecimiento a todo el equipo sanitario de los hospitales del CSAPG. \ud83d\ude4fEn nuestras sesiones en el Hospital Comarcal de l’Alt Pened\u00e8s y Hospital Resid\u00e8ncia Sant Camil he constatado el inter\u00e9s e involucraci\u00f3n de todo el equipo de enfermer\u00eda por \u00abcuidar a las personas\u00bb. \u00a1Enhorabuena por vuestro compromiso! […]<\/p>\n","protected":false},"author":2,"featured_media":5475,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[173],"tags":[212],"class_list":["post-5469","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicacion-personalizada","tag-conversaciones-dificiles"],"_links":{"self":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/5469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/comments?post=5469"}],"version-history":[{"count":5,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/5469\/revisions"}],"predecessor-version":[{"id":5483,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/5469\/revisions\/5483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/media\/5475"}],"wp:attachment":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/media?parent=5469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/categories?post=5469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/tags?post=5469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}