{"id":5555,"date":"2024-11-28T17:13:35","date_gmt":"2024-11-28T16:13:35","guid":{"rendered":"http:\/\/midnightblue-snail-644681.hostingersite.com\/?p=5555"},"modified":"2025-05-28T16:29:38","modified_gmt":"2025-05-28T15:29:38","slug":"%f0%9f%8e%af-dare-to-have-difficult-conversations","status":"publish","type":"post","link":"https:\/\/mariamunozroca.com\/en\/%f0%9f%8e%af-dare-to-have-difficult-conversations\/","title":{"rendered":"\ud83c\udfaf Dare to have difficult conversations"},"content":{"rendered":"

We all face difficult conversations<\/strong> both inside and outside companies.
\ud83d\udd0e The important thing is identify them<\/strong> and, above all, dare to approach them<\/strong>.<\/p>\n\n\n\n

First of all, I want to give a giant applause<\/strong> \ud83d\udc4f to the #FoundationAred<\/strong> for their invaluable work in society.
Our participants demonstrated how their work is helping to integrate people at risk of social exclusion into the workforce. A million thanks! \ud83d\udc96<\/p>\n\n\n\n

\ud83d\ude80 The first step: Identify and confront<\/strong> Difficult Conversations<\/h3>\n\n\n\n

Difficult conversations must be carefully prepared in order to be successfully overcome.<\/p>\n\n\n\n

These are not conversations we have every day. They respond to very specific needs. Being alert to our surroundings is essential.<\/p>\n\n\n\n

During the day with @Fundaci\u00f3n Ared and @Cambra de Barcelona:
\u2705 We explore different scripts to dialogue with respect and proactivity<\/strong>.
\u2705 We learned to avoid complaining<\/strong> and focus on finding solutions win-win<\/strong>.<\/p>\n\n\n\n

\n\n\n\n

\ud83d\udca1 Why is it so important to confront them?<\/strong><\/h3>\n\n\n\n

\ud83d\udcac When we go around a topic<\/strong>, we complicate it.
\ud83d\udcda When We provide too much information<\/strong>, we confuse.
\ud83d\udeaa When We avoid a difficult conversation<\/strong>, we are missing an opportunity for improvement.<\/p>\n\n\n\n

\ud83d\udc49 Being brave and direct (with respect) is the key.<\/p>\n\n\n\n

\n\n\n\n

\ud83d\udd11 4 keys to resolving difficult conversations<\/strong><\/h3>\n\n\n\n

1\ufe0f\u20e3 Start on a positive note<\/strong> \ud83c\udf1f
Value your interlocutor's strengths. This creates trust and opens doors.<\/p>\n\n\n\n

2\ufe0f\u20e3 Get to the point<\/strong> \ud83e\udded
Explain clearly what you need. Be direct, but also empathetic.<\/p>\n\n\n\n

3\ufe0f\u20e3 Always dialogue<\/strong> \ud83e\udd1d
Ask the other person for their opinion. Listening is just as important as talking.<\/p>\n\n\n\n

4\ufe0f\u20e3 Agree<\/strong> \u2705
Find a solution that benefits both parties. Remember: win-win is the goal.<\/p>\n\n\n\n

\ud83d\udd04Examples of difficult conversations in the company<\/strong><\/h3>\n\n\n\n

1\ufe0f\u20e3 Giving negative feedback<\/strong> \ud83d\udde3\ufe0f\ud83d\udd0d
\u00abI want to talk to you about how to improve your project delivery times.\u00bb<\/p>\n\n\n\n

2\ufe0f\u20e3 Request a salary increase<\/strong> \ud83d\udcb0\ud83e\udd1d
\u00abI would like to review my salary based on my responsibilities and results.\u00bb<\/p>\n\n\n\n

3\ufe0f\u20e3 Resolving a conflict between colleagues<\/strong> \u26a1\ud83e\udd14
"I've noticed that there are tensions within the team; can we talk to understand what is happening and resolve it?"<\/p>\n\n\n\n

4\ufe0f\u20e3 Refusing a request<\/strong> \u274c\ud83d\udcc4
\u00abUnfortunately, I cannot accept this change to the project because it will affect the deadlines.\u00bb<\/p>\n\n\n\n

5\ufe0f\u20e3 Talking about a layoff<\/strong> \ud83d\udcbc\ud83d\udd1a
"We need to talk about your performance and the decision we've made regarding your continuity."<\/p>\n\n\n\n

6\ufe0f\u20e3 Claim unfulfilled commitments<\/strong> \u23f3\ud83d\uded1
"I want to talk about this pending report; we need to move forward within the agreed deadlines."<\/p>\n\n\n\n

7\ufe0f\u20e3 Managing a complaint from an internal or external customer<\/strong> \ud83d\udcde\ud83d\ude21
\u201cWe have received this feedback from the customer. What actions can we take to resolve it?\u201d<\/p>\n\n\n\n

8\ufe0f\u20e3 Set limits on workload<\/strong> \ud83d\udea7\ud83d\udccb
\u201cI need to talk about my workload; I think it is affecting the quality of my deliverables.\u201d<\/p>\n\n\n\n

9\ufe0f\u20e3 Ask a leader or superior for responsibilities<\/strong> \ud83d\udcc8\u2696\ufe0f
"There are certain decisions that are not clear; can we work on better communication?"<\/p>\n\n\n\n

\ud83d\udd1f Talking about organizational changes<\/strong> \ud83d\udd04\ud83c\udfe2
\u201cWe want to talk about how this change will affect the teams and how we will manage the transition.\u201d<\/p>\n\n\n\n

\n\n\n\n

\ud83d\udcac A learning experience for everyone<\/strong><\/h3>\n\n\n\n

Thanks again to @Ared Foundation<\/strong> and @Cambra de Barcelona<\/strong> for taking the first step towards resolving these difficult conversations. \ud83d\udc4f
A process that transforms not only organizations, but also people.<\/p>\n\n\n\n

And you? Do you dare to have those conversations that you have been putting off for a long time? \ud83d\ude0a<\/p>\n\n\n\n

#Difficult Conversations <\/p>\n\n\n\n

#Social Skills<\/p>\n\n\n\n

#Personnel Growth <\/p>\n\n\n\n

#Teamwork<\/p>","protected":false},"excerpt":{"rendered":"

Identify Difficult Conversations and Face Them Assertively.
\nDiscover the 4 keys to resolving difficult everyday conversations.<\/p>","protected":false},"author":2,"featured_media":5556,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[221],"tags":[222],"class_list":["post-5555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conversaciones-dificiles","tag-conversaciones-dificiles-2"],"_links":{"self":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/5555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/comments?post=5555"}],"version-history":[{"count":7,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/5555\/revisions"}],"predecessor-version":[{"id":5563,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/posts\/5555\/revisions\/5563"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/media\/5556"}],"wp:attachment":[{"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/media?parent=5555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/categories?post=5555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mariamunozroca.com\/en\/wp-json\/wp\/v2\/tags?post=5555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}