We do not have to make the butterflies disappear from our tummies, but rather manage them well

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Pau Garcia Fuster BARCELONA 20 | 12 | 2014 VIAEMPRESA.CAT

María Muñoz, expert trainer in management skills, gives the keys to escape stage fright, not lose self-confidence and improve communication in public

María Muñoz is trained María Muñoz Roca is a managerial skills trainer .

 

THE KEYS

«Stage fright is a lack of self-confidence due to the fear of not meeting expectations»

«Many people avoid presentations and delegate them, and end up becoming more afraid»

«Young people are becoming more daring than those of 40 or 50 years old»

Singer Pastora Soler surprised a few weeks ago by announcing a temporary withdrawal due to the stage fright. Even Joaquin Sabina recently suffered a similar episode. But why professionals with accredited experience Can they suffer from these situations? They are not exclusive to the world of music, since they are also experienced more often than we think in the world. business. People who have never been seen to intervene in a meeting, or managers who routinely delegate public presentations, can also be victims. Maria Muñoz She is a managerial skills trainer at MRC International Training, and especially masters everything related to public communication. Graduated in Business Administration and Management, and after 15 years working in advertising agencies, in 2000 she made a change of direction to specialize in this field. Author of the book Do you enjoy communicating? (Dobleerre, 2014), reviews in this interview with VIAempresa the keys to maintaining self-confidence, not being afraid of the stage and correctly managing the butterflies in your belly. Who hasn't felt them?

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 What is stage fright? It is a lack of self-confidence due to the fear of not meeting the expectations of your audience. You can be a great professional, know your job very well; but at a certain point self-confidence decreases. 

¿Why does it occur? It may be due to a mental dialogue that one makes himself anticipating negative things. For example, when we make a presentation to a higher level audience. When this happens we are more afraid because we think that they may boycott us or ask a question that we will not know how to answer. Another possible cause is having received negative criticism that has not been digested well. Somehow an emotional dependency is created with the public, and although you know perfectly well what you do, you are afraid of blocking yourself or not measuring up in some way.

 Is it common to find these fears among managers or workers within companies? It is more common than it seems. In fact, one of the most requested trainings is on making effective presentations or how to impact the audience. One thing is what you know, and the other is that it is useful to others and adds value to them. A presentation does not end when you have finished speaking, but when you receive the feedback of the public.

When carrying out these trainings, where is the most impact? Apart from knowledge and verbal and non-verbal communication; We have a lot of influence on the internal attitude. Are you willing to share your knowledge and enjoy that moment? Furthermore, you have to know your audience beforehand to be more effective. This way you can modulate the presentation based on what others need.

 Does stage fright have a solution? How can it be combated? The important thing is to practice and dare to do it. Many people avoid presentations and delegate them, and end up becoming more afraid.

In fact, he has published the three keys to achieving it in his book. Which are? The first is the attitude, it must be positive. We should not be afraid of error, we are human! We have to create a very close environment. I do not at all agree with presentations where the speaker hides behind a lectern or a table. At a conference you must walk among the people, feel that we are the same team. This is noticeable and you end up distributing the weight of the presentation, which stops being a monologue and becomes a dialogue.

What else? The second step is empathy with the public. Do not think that you are more than others because you are an expert on the subject, but rather that you are available to the public. In fact, the public can also enrich you a lot, because nowadays they are very informed. Stage fright can arise when you don't accept that perhaps someone knows more than you.

And the third? The third is to apply creativity: surprise people and exceed their expectations, while at the same time you must be concrete to make good use of your time. It is vital to get out of the routine.

Are the classic butterflies in the belly good? This is essential. When you feel them it means that you want to give your best and that you have respect for your audience. We have all come across someone who talks to themselves at some point. They like to talk so much that they are actually good speakers, but they don't contribute anything. They don't have butterflies, they go out and talk as if they were at home. We must have adrenaline to give our best, and this concern is good, to fulfill the commitment we have with the public. We should not make the butterflies disappear from our tummies, but rather manage them well.

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Can a shy person end up enjoying themselves while communicating? I'm sure, but it takes practice. When we do a presentation at the end it's like being a bit of an actor. You have a stage, an audience and you have to accept that you are playing a role. It doesn't mean that you deceive anyone, but at that moment you take on the role of the expert who is sharing his knowledge. You can be shy in intimate or family life, but not here; You have to take a role that doesn't allow you to be shy. We must think that if we have prepared ourselves, we deserve to succeed.

Should oral presentation and debate need to be more educated? Yes, definitely. You have to be able to defend different opinions, although it is always easier to do so with the one you agree with. Luckily, now there are many universities focused on this because it is necessary in practically all sectors.

 However, are we still far from other cultures where this training is more developed? It is clear that in the United States, for example, there is much more tradition in this sense. Here, however, it is already beginning to be done. Schools increasingly encourage presentations, assembly discussions and participation. This makes young people increasingly more daring than those of 40 or 50 years old. We are doing well, but companies should also encourage this training because some managers have this handicap and if no one detects this need... It is even seen in meetings, where there are people who do not dare to speak for fear of making a mistake or making a fool of themselves. If you don't break with it, in the long term you can fall into stage fright.

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