«Non-verbal language is the most emotional, transformative and human part of communication»
Interview conducted by the Chamber of Barcelona with Maria Muñoz Roca, with a regular collaborator in the Continuous Training of
💬 📞 🛒 Telesales: an essential channel to optimize your sales strategy
Leading Telesales is synonymous with creatively personalizing each call with the customer, advising, listening, and motivating them. Teaming up with the customer is the key to Telesales.
💬 📞 🛒 Telesales: an essential channel to optimize your sales strategy Read More »
What is your internal dialogue like before your Difficult Conversations?
The way we communicate with others and with ourselves defines the success of our Difficult Conversations.
What is your internal dialogue like before your Difficult Conversations? Read More »
🌟 The 6 C's of Entrepreneurship in Physiotherapy
Entrepreneurship and innovation?
Discover the 6 qualities of an entrepreneur.
🌟 The 6 C's of Entrepreneurship in Physiotherapy Read More »
🎇Lots of light for 2025!
We wish you lots of light for 2025!
Thank you for the trust placed in us by our clients and collaborators throughout 2024
🎇Lots of light for 2025! Read More »
🎯 Dare to have difficult conversations
Identify Difficult Conversations and Face Them Assertively.
Discover the 4 keys to resolving difficult everyday conversations.
🎯 Dare to have difficult conversations Read More »
What is the relationship between ✈️paper airplanes and Time Management?
Time flies. Learn to be realistic ⏳. How many times have we planned to spend 3 hours on a task and the final time management has doubled?
What is the relationship between ✈️paper airplanes and Time Management? Read More »
2nd PRACTICE: SILENCE IN CONSCIOUS LISTENING
Strengthening Conscious Listening is Strengthening our Professional Communication
2nd PRACTICE: SILENCE IN CONSCIOUS LISTENING Read More »
ARE YOU CONSCIOUSLY LISTENING?
We all know that communication is a key skill in our professional environment. And we often think that communicating is simply talking and persuading. We forget that a very important part of communication is conscious listening. You've surely heard of active listening. And you've probably considered the need for it.
ARE YOU CONSCIOUSLY LISTENING? Read More »
How do we connect these 3 words: NEGOTIATION, ASSERTIVENESS AND INFLUENCE?
Through this article, I want to congratulate the entire UPCnet team for their boldness, assertiveness, desire to improve, involvement, and commitment to the NEGOTIATION, ASSERTIVENESS, AND INFLUENCE course offered by the Barcelona Chamber of Commerce. For me, each course is different. I motivate myself by thinking about everything I'm going to learn.
How do we connect these 3 words: NEGOTIATION, ASSERTIVENESS AND INFLUENCE? Read More »