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The Mental Flower

What is the relationship between a Flower and our Mind? Our neural system works using the Association methodology. It connects points with each other. It creates new paths every time we learn and experience new sensations. The Mental Flower is a graphic index inspired by Tony Buzan’s mental maps. It is a visual and instant way of […]

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Praise to Praise

Today I want to share with all of you an email I received yesterday. It was sent to me by a participant in a training session titled “Exceptional Customer Service.” It's a compliment. And of course I responded by thanking him and asking for permission to share his email. I would like to propose the following reflection: When we praise…. who

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We do not have to make the butterflies disappear from our tummies, but rather manage them well

Pau Garcia Fuster BARCELONA 20 | 12 | 2014 VIAEMPRESA.CAT María Muñoz, expert trainer in management skills, gives the keys to escape stage fright, not lose self-confidence and improve communication in public María Muñoz is trained María Muñoz Roca is a managerial skills trainer. THE KEYS «Stage fright is a lack of

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How do I make my presentation memorable?

We want the public to remember our messages. We want to influence. We want to bring about change. When preparing your presentation, always remember: Define the profile of your audience to develop the presentation tailored to them. How can I bring value to them? Use plain language. My goal is to be understood, not to put on a medal and have everyone think I am a good person.

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How many messages do I want to communicate?

“Remember that it is not enough to say the right thing in the right place; it is even better to think about not saying the wrong thing at a tempting moment.” Benjamin Franklin When deciding what to communicate, I must always think about the audience of my presentation. Since I know who they are because I have previously informed myself, I know what their needs are.

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Who is the Protagonist of your Presentations?

  Without an audience, there is no presentation. If I know my audience, I can adapt to them, meet their needs and establish a dialogue. Did I say a dialogue? Normally, we think of a presentation as one-way, something like a monologue, an exposition of ideas that “someone” listens to. We think that we are the only transmitter and that the only one who listens to us is the speaker.

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